Why businesses need online reviews
Businesses see a 6% average increase in revenue when implementing a turn-key reputation management solution
How online reviews impact trust
48% of consumers only pay attention to reviews written within the past 2 weeks
What's holding businesses back from managing their reputation
50% of marketers can’t put more effort into their online reputation due to a lack of time
Why businesses need more reviews
- The average consumer spends 13 minutes and 45 seconds reading reviews before making a decision
- Consumers read an average of 10 online reviews before feeling they can trust a local business
- The purchase likelihood for a product with five reviews is 270% greater than a product with 0 reviews
What star rating businesses should aim for
Just 53% of people would consider using a business with fewer than 4 stars
Why businesses should ask for reviews
76% of consumers that are asked to leave a review go on to write one
Why businesses must respond to reviews
Among consumers that read reviews, 97% read businesses’ responses to reviews