Install GroReviews from Salesforce AppExchange
Complete our Setup Wizard to customize colors, invite message, survey message, and connect location(s) and review platform(s)
Send SMS/Email link to customer (to review location and/or products)
Customer clicks link and sees your customized message with “yes/no” call to action
- If “Yes”, customer selects a review platform and leaves a review
- If “No”, customer answers your survey, and after leaving can select a review platform to leave a review
View open rates, link clicks, conversation rates, reviews, survey responses, and customer info in Salesforce reports.